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Featured Speakers:
  • Steve Brasen,  Principal Analyst, Enterprise Management Associates
  • Ken Ross,  Senior Product Manager, KACE

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    An InformationWeek Webcast:
    ITIL Gain without the Pain: A Pragmatic Approach to ITIL Best Practices

    Duration: One Hour

    Many organizations see the value of ITIL as they look to roll out new services, more efficiently meet regulatory compliance demands and reduce IT costs. However, the effort to fully implement ITIL has often proved daunting and the belief that such broad based programs struggle to deliver results quickly has stopped many of these initiatives before they even got started.

    Join leading analyst firm EMA and KACE in this hour long webcast to learn how a practical, targeted implementation of ITIL best practices can quickly and cost-effectively deliver the benefits of ITIL to your organization. After this webinar you will understand the most important components of ITIL and how to immediately act on those areas that can offer the greatest near term return, including:

    • Implementation of accurate,  enforceable policy-based configuration management
    • Reduction of problem resolution times and improved efficiencies through accurate inventory and native, integrated help desk capabilities
    • Transformation of a reactive operation to the pro-active delivery of IT services

    You’ll also learn about the unique KACE appliance-based approach to systems management, and how new KBOX Help Desk enhancements enable organizations to take pragmatic steps toward implementation of ITIL best practices.

    Register and attend this valuable webinar to gain the benefits of ITIL without the cost and complexity.


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