An InformationWeek Webcast: Innovations in Managing IT Service Quality
Duration: One Hour
Innovations in Managing IT Service Quality
Move to the next level of IT service delivery and get end-to-end visibility of your IT Service – so you can predict performance issues before they happen - ensuring better service quality and efficiency.
Join CA Service Assurance Management experts in this 1-hour live technical webcast, Thursday, November 12, 2009 , as we discuss how organizations are implementing Lean IT principles to improve overall IT service quality, IT predictability and IT efficiency. And see how our customers have earned an average of: