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Featured Speakers:
  • Tim Greiser,  Program Vice President, Enterprise System Management Software
  • Chuck Darst,  IT Service Management lead, Product Marketing
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    Pragmatic Approaches to Standardizing IT Service Management


    Duration: 60 minutes

    Get strategies based on experience from IDC and HP

    Successful enterprises understand that realizing the benefits of IT Service Management requires more than just software but also consistent adoption of standardized IT processes.  Though ITSM benefits are compelling-and the directives-are clear, there are challenges.  

    Join us for an InformationWeek Webcast with featured speaker Tim Grieser from IDC for a discussion on the shifting of business goals in today’s economy and practical considerations including:

    •  The IT challenge: reducing costs while improving service
    •  Common approaches to optimizing IT: consolidation, standardization, automation
    •  Overcoming common obstacles
    •  Four key steps to standardizing IT Service Management
    •  Benefits of process standardization and automation

    Register today and learn how to take pragmatic approaches to quickly increase measurable IT value to the business. 

    All attendees will also receive a new white paper that outlines a four step approach to standardizing IT Service Management.

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