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Featured Speakers:
  • Anthony O'Donnell,  Executive Editor, Insurance & Technology
  • Peter Farley,  Managing Director, Financial Insights EMEA
  • Scott Mampre,  Vice President , North America Portfolio Leader, Capgemini Financial Services GBU
  • Srini Venkat,  Vice President of product strategy for Oracle


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    An Insurance & Technology Webcast:

    Insurance Distribution at the Cross Roads: Managing Data and Engaging with the Customers Makes the Difference

    Duration: 60 minutes

    The insurance industry faces unprecedented challenges in the form of new competition, more rigorous regulatory obligations, tighter capital restrictions and more demanding customers. The winners will be those insurers that can successfully manage complex and disparate data resources to engage successfully with their customers, building trust through outstanding, multi-channel customer service with the insurer and its agents.

    At the heart of all these issues will be the ability of insurers to engage directly with agents and customers using their preferred channels; measure risk and profitability accurately and quickly to enable swift decision-making; and transform aging IT infrastructure so that the business can drive down costs and protect eroding margins.

    In this one-hour webcast, moderated by Insurance & Technology Executive Editor Anthony O’Donnell, you will learn about critical distribution management issues. Join Peter Farley of analyst firm IDC Financial Insights, Scott Mampre of Capgemini and Srini Venakatasanthanam of Oracle Insurance to learn ways to maximize improvements to competitiveness, customer service, operating efficiencies - and ultimately profitability and growth.


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