Process Optimization: How Banks Can Adopt an End-to-End Approach to Cut Costs, Improve Compliance and Enhance Performance
Duration: 60 minutes
As banks and credit unions seek to reduce operating costs, it is imperative that business processes be enhanced from end to end. In the quest to go paperless, document lifecycles must be assessed and improved upon. Manual tasks must be automated, fixed costs reduced, and employees allowed to focus on high value-added activities.
All the while, regulatory requirements are increasing; governance, risk and compliance spending are at an all time high -- and new information sources, such as iPads and smartphones, are entering the mix. In this dynamic world, banks and credit unions that embrace a holistic view of the customer while improving branch and back-office operations will have a competitive advantage.
In this free, one-hour Bank Systems & Technology webcast, learn how industry leading capture technologies, business process management (BPM) and enterprise content management systems can enhance your investment in your core systems while:
Accelerating core product offerings, .e.g. new account opening and loan processing
Allowing personnel to spend more time with customers
Reducing paper, errors and the manual tasks driven by paper
Providing branch staff, back-office personnel and auditors with instant access to information from within their existing software application
Bank Systems & Technology associate editor Matt Gunn hosts the webcast, featuring Christine Pratt, senior research analyst at Aite Group and Sascha Ohler who leads the Financial Services and Insurance solutions team at Lexmark's Perceptive Software Division.