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Featured Speakers:
  • Anthony O’Donnell,  Executive Editor, Insurance & Technology, UBM TechWeb
  • Rod Hodgman,  Vice President of Marketing, Avoka
  • Mark Breading,  Partner at SMA
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    An Insurance & Technology Webcast:

    Driving Insurance Profitability and Retention Through Automated Mobile Data Collection

    Duration: 60 Minutes

    In a challenging growth environment, insurers are finding that not only are mobile capabilities essential for customer retention but they are also presenting a new opportunity for the collection of quality data to improve underwriting profitability and enhance a wide range of downstream processes, including claims. The emergence of mobile devices, especially tablet computers, creates new opportunities for insurers to attract and retain more customers, streamline the data collection process, improve data quality, and significantly reduce costs. The key to success lies in understanding the very different needs of customers, occasionally mobile office workers and full-time mobile field workers. During this one-hour webcast, learn how insurers are leveraging mobile devices and new software platforms to give:

    • Customers: the convenience of anywhere, anytime online self-service
    • Sales reps and agents: the ability to electronically collect information when out of the office
    • Mobile Field Workers: the ability to increase the quality and consistency of the information collected in the field to improve the underwriting decision-making process

    This session will also include a case study that describes how one national organization enhanced the value of its premium audit, loss control and commercial and residential inspection activities by deploying a mobile application to increase the quality and consistency of data collected in the field.


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