Health Insurance Billing Strategies: Preparing for an Uncertain Future
Duration: 60 minutes
Although the future of the Patient Protection and Affordable Care Act signed by President Obama in 2010 is uncertain, it's clear that the health insurance and healthcare industries are in the throes of tremendous change. Regardless of the outcome of the reform regulation, for healthcare payers it has become a very different business, shaped by trends such as consumerism, new competition, technology advances, and, yes, regulation. The business is transforming from one based solely on partnerships with employers and large groups to one that must also support individual consumers, who increasingly are becoming health insurance purchasers.
Furthermore, there are specific provisions of the current healthcare legislation that will place very specific demands on insurers' current billing and administrative systems. Unfortunately, most carriers' legacy billing systems can't scale to support billing for an individual (as opposed to group) customer, not to mention handling the greater volume that will come with an expansion of products and coverages. There's even uncertainty as to what health insurance bills must look like, as the department of Health and Human Services is expected to introduce regulations requiring that bills are clear, easy for consumers to understand, and don't hide consumer costs.
You'll hear more about the kinds of adaptive technologies that provide the flexibility needed to handle any kind of business process at this free, one-hour webcast, moderated by Insurance & Technology editorial director Kathy Burger. Learn how an adaptive, rules-driven billing system can provide healthcare payers with the foundation to prepare themselves for increased volume, cost pressures and changing regulations.
Hear more about the shifts driving healthcare change, including growing consumer demands and increased competition among payers
Gain insights into how configurable billing systems can help insurers comply with regulatory mandates
Find out what's needed to provide 24/7 uptime and real-time responsiveness
Learn how flexible billing technologies can support growth into the individual market