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Featured Speakers:
  • Steve Williams,  Desktop & Process Analytics Practice Director, Verint
  • Craig Seebach,  Back-office Practice Director, Verint


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    A Bank Systems & Technology Webcast:

    Create Agile Mortgage and Loan Operations to Drive Growth and Adapt to Regulatory Changes

    Duration: 60 minutes

    Analysts predict the rate of default loans is slowing, and that 2012 may be the year the housing market begins to turn the corner—so what’s the impact on your mortgage and loan operations? Does your bank have a plan to redeploy highly trained staff from default to new loan originations?  Can you execute on the plan?  Does the plan enable you to adjust to the ebbs and flows of the market?  Compound this with regulatory changes that are continually evolving.  Can you adapt quickly to comply?

    Join this webinar to learn how leading banks are using workforce optimization tools to help them:

    • Understand true work volumes by loan type and forecast/predict demand
    • Determine resource requirements to meet process demand and service goals.
    • Document compliance with new regulations.
    • Assess the impact of market and regulatory changes on capacity.
    • Measure the impact of changes on turnaround times and customer service.

    Discover how to create the framework, insight, and reporting structure needed to adapt to market and regulatory changes while optimizing their loan productivity and customer service.


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