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    An InformationWeek Webcast:

    Growth Imperatives Focus The Business On Point-Of-Service Workers

    Duration: 60 minutes

    The battle for market share is fierce. In order to differentiate themselves from the competition and grow their business, leading organizations are focusing their attention and resources on delivering a winning customer experience. On the frontlines of this battle are point-of-service workers. They are the customer-facing team in the field and in the back office that answers questions, cultivates up selling and cross selling opportunities, and ultimately creates satisfied customers. Even with this new focus, few organizations have the proper processes and solutions in place to quickly gather the information these workers require to be successful.

    Register for this Webcast today to learn about the latest research in point-of-service trends and gain key insight on the solutions that can help deliver the critical content your frontline and back office workers are seeking to keep your business on top.


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