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An InformationWeek Webcast:

Delivering optimized outcomes with advanced case management at Union Bank

Duration: 60 minutes

How labor and document intensive are your organization's back office processes? Banks have embarked on initiatives to automate and streamline these processes. Some operations, however, have inherent complexities that require new approaches. After struggling with custom applications to support its personal and corporate customers, Union Bank found itself buried in paper for multiple processes, backoffice rework, branch bags, and unable to track work being completed. These challenges led to extensive rework, manual tracking, and compliance risks.

Join Albert Pena and Maureen Kennedy of Union Bank as they share leading practices from deploying applications with advanced case management. Learn how advanced case management can help reduce costs, increase efficiencies, and improve visibility into operations.

Featured Speakers:

David Caldeira,

Portfolio Manager,
IBM Enterprise Content Management

Albert Pena,

Bank Operations Administrator,
Union Bank, N.A.

Maureen Kennedy

Maureen Kennedy,
VP, Sr. Systems Manager,
Enterprise Document & Support Services, Union Bank

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