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Featured Speakers:
  • James Hilliard,  President at Hilly Productions, Inc.
  • Richard Hughes ,  Director of Social Strategy BroadVision
  • Philip Weiss,  ZN founder and Chief Hyperthinker
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    An InformationWeek Webcast:

    Reimagining Business Processes for Enterprise Social Networking

    Duration: 60 minutes

    Business social networks offer organizations an opportunity to improve the communication between their employees, partners and customers. But for these networks to succeed, they need to become a place where real work gets done instead of just a workplace distraction like Facebook. This means that real business processes need to be moved into the social network and to do this may require a new way of thinking about how we work and adapt to more social business processes.

    Attend this live webinar to discover how rapid change and new technology is changing the way we do business, and propose how businesses can start harnessing these changes to work more effectively. We will examine business process examples such as email/task management and customer support services, and how they can be leveraged within the network to take full advantage of the social environment.

    • Most companies have barely scratched the surface of the benefits that social networking can deliver to the way they work
    • Enterprise social networks should be used for real work, not just discussion between employees
    • Enterprise social networks should add transparency and accountability to business processes
    • Adapting business processes to a rapidly changing world may require a new way of thinking about how we define business processes
    • Social business processes benefit from the extra openness that a social network delivers and the connections that each network member has with their colleagues


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