What Every Industry Can Learn From Banking When it Comes to Reputational Risk and IT
Duration: 60 minutes
The recent global Reputational Risk and IT for Banking research report commissioned by IBM and in collaboration with the Economist Intelligence Unit noted that 92% of banks include IT risk management as part of reputational risk management; this was higher than all the other industries. The banking industry is highly competitive and heavily charged with compliance and regulations, and unhappy customers can switch banks easily. This is driving a shift towards greater focus on customer engagement and customer satisfaction in managing reputational risk exposures.
Join this webcast to learn insights gained from real-world experiences and interactions with clients, including:
What priorities banking has when it comes to managing reputational risk and IT
How the banking industry is controlling the cost of reputational harm
Actions every industry should consider to give reputational risk the focus and funding it needs
Register today, and attend this webinar to learn more.