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An InformationWeek Webinar:

Case Management: A Key Competitive Advantage in a Challenging World

Duration: 60 minutes

Competing based on price—or even product—isn’t enough to survive today’s hyper-competitive business environment.

That’s why many leading companies are counting on value-added services and exceptional customer experiences to set themselves apart.

But without a way to capture, share, develop and use knowledge across the organization, providing that level of service is difficult, if not impossible.

Register for this webinar to:

  • Discover how the right case management solutions can help you create a flexible, goal-driven coordination system that can make your knowledge workers more effective—and your business more competitive
  • Identify the traditional systems being used in your organization that aren’t meeting the needs of knowledge workers
  • Develop a plan for a case management system that can support effective knowledge work
  • Recognize how complementary technologies can add further value to core case management technology capabilities
  • Take advantage of the value of advanced analytics, decision management and document management technologies across your organization
  • Create a plan and outline next steps in order to get started on a successful case management journey

This webinar will give you the expert insights you need to empower your most valuable knowledge workers, provide exceptional customer experiences, and thrive in an increasingly competitive environment.

Register Now.

Featured Speakers:

Neil Ward-Dutton
Neil Ward-Dutton,
Co-founder and Research Director,
MWD Advisors

David Caldeira
David Caldeira,
Product Marketing Executive,
IBM Enterprise Content Management


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